Upgrades & Support
Don’t let technology pass you by! In an effort to continue to provide you with the very best products and service, we encourage you to add VR Gold to your purchase. The below content is included for the duration of the agreement term.
LIFETIME HARDWARE WARRANTY
After initial VR Gold purchase, the hardware warranty will be extended as long as VR Gold is maintained. VR warrants the controller hardware to be free of defects in materials and workmanship. This warranty covers hardware failure under normal conditions and does not cover damage due to customer neglect or mistreatment.
ALL SOFTWARE RELEASES
The vibration research team is committed to solving our customers’ challenges. The majority of VibrationVIEW software enhancements come from customer request and ideas. New versions of our VibrationVIEW software are released each year.
AUTOMATED CALIBRATION SOFTWARE 
Every new VR9500 and VR10500 arrives freshly calibrated with a Certificate of Calibration traceable to NIST. Annual calibration verification is the prescription on continued health and performance of your controller. VR Gold provides a discount on factory or ISO-17025 Accredited calibration.
DISCOUNT ON FACTORY CALIBRATION 
Every new VR9500 and VR10500 arrives freshly calibrated with a Certificate of Calibration traceable to NIST. Annual calibration verification is the prescription on continued health and performance of your controller. VR Gold provides a discount on factory or ISO-17025 Accredited calibration.
PRIORITY FACTORY SUPPORT & SERVICE
We believe ongoing support is just as important as the initial installation. We offer year-round live and on-demand support via phone, Email, digital Help Menu, one-on-one webinars, and VR University.
iDOF AND ANALYZER OPTIONS
iDOF® provides the smoothest control lines in the industry. Analyzer adds Total Harmonic Distortion, and Pre-Test capabilities. Additional Analyzer graphs include Coherence, Cross Spectrum, Transfer Function, FFT Spectrum Plots, and more!
Service client
Chez Vibration Research, nous considérons qu’une assistance continue est tout aussi importante que l’installation initiale. N’hésitez pas à vous renseigner sur:
- Notre équipe dédiée à l’assistance client
- Nos formations à la demande et virtuelles en direct
- Nos accords d’assistance et de mise à niveau
- Nos formations sur site ou hors site
Vous souhaitez plus d’informations?
Télécharger notre catalogue de VibrationVIEW
Télécharger la brochure du VR9500
Télécharger la brochure du VR10500
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